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Welcome to The Birches Medical Centre

Important information about the coronavirus (COVID-19)

REQUESTS FOR SICK NOTES (MED3's)

In response to the COVID-19 situation, we have put together a letter as a standard response for all patients or employers who are requesting a sick note for periods of absence due to coronavirus. We will not be issuing sick notes for this period. You can download the letter here.

FREQUENTLY ASKED QUESTIONS

PLEASE READ OUR PATIENT FREQUENTLY ASKED QUESTIONS (FAQ'S) AND RESPONSES HERE.

Information remains subject to regular change and updates. More information can be found on the NHS website here

We provide a full range of general medical services and all members of our team are dedicated to providing the best service possible which meet our patient's requirements. With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

We also have a very proactive Patient Participation Group, if you would like to know more about this, please check out the 'Have your say' tab at the side of this page.

Facilities

We work from a well established purpose built surgery in Kesgrave, our building consists of five consulting rooms, three treatment rooms and other reception/administration offices. Our premises are wheelchair accessible and we have a disabled toilet.  

We have a “Hearing Aid Loop” installed in reception to assist patients with hearing problems. Please inform the receptionist if you require this facility.

Newsletter and information booklet

Read our latest practice newsletter HERE

Our PPG booklet 'kesgrave cares' can be downloaded HERE which provides information on groups and services available in the local area. 

Practice catchment area

Our practice area includes: Rushmere St Andrew, Kesgrave, Martlesham, Walderingfield, Brightwell, Newbourn, Bucklesham, Foxhall, Playford, Great Bealings and Little Bealings.  

Closure afternoons

For your information: The local training afternoon closure dates are listed below - There will be no afternoon appointments with a GP or Nurse. Telephone lines will be covered by the out of hours services from 1.00pm, the surgery doors will remain open for the collection of prescriptions and for booking appointments ONLY (THIS DOES NOT APPLY TO MIDWIFE OR LINK WORKER APPOINTMENTS, THESE WILL CONTINUE AS PLANNED)

Future dates:

Wednesday 4th March 2020

Thursday 2nd April 2020
Wednesday 6th May 2020
Wednesday 10th June 2020
Thursday 9th July 2020
Thursday 10th September 2020
Wednesday 7th October 2020
Thursday 12th November 2020
Wednesday 2nd December 2020
Thursday 11th February 2021
Wednesday 10th March 2021

Healthwatch Suffolk

We are pleased to work closely with Healthwatch Suffolk who are here to listen to your views to try and make health services better. You can use the link below to rate, review and leave feedback about our practice.

(Site updated 27/03/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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