At The Birches Medical Centre, delivering exceptional patient care is our top priority. We’re excited to share our latest data on call wait times from last month, which reflect our ongoing commitment to providing a seamless experience for our patients. 

Key Highlights from December:

  • Average Wait Time: 4 minutes 22 seconds 
  • Peak-Time Performance: Even during the busiest hours (between 8am and 10am) our average wait time remained at 6 minutes, ensuring prompt assistance

We understand that your time is valuable, and we’re committed to continuously improving our services. Our team is already analysing this data to implement further enhancements in the months ahead. As we step into the new year, we aim to set the bar even higher. Stay tuned for updates on how we’re working to make your experience with us even better.

Published: Jan 8, 2025